Support

Our support experts are here to help. Everyone on our support team is a BCBA with experience working with individuals with developmental disabilities. As an ACE client you will have access to our team through our ACE Helpdesk and by your assigned BCBA or BCBA-D level support specialist. If you have a quick question and need a quick answer the Help Desk is a great resource. If you need to have a more involved conversation you will be able to speak with your support specialist who knows you and your team and is ready to help with all of your ACE implementation questions.
We are committed to ensuring the satisfaction of all of our ACE partners. If you have any questions or concerns, please contact us; we want to hear from you. Chat live with an ACE Specialist to get immediate assistance with any questions or call our customer support hotline at 855-833-6618. Assistance is available from 8 am to 5 pm, Monday through Friday. Requests can also be submitted online via the ACE Help Desk 24 hours a day.

If you have questions about purchasing the ACE please go to our Request a Demo section or contact us at 508-658-7557.